Let us answer your questions! If you don’t find what you’re looking for, please click the link to visit our contact page to email us and we’ll get right back to you!
Is my membership good in other cities?
Do I need to take any paperwork or confirmation email with me in order to pick up my tickets?
What is the proper payment method to purchase a membership?
How do I cancel my tickets?
How many names can be on my membership?
How do I receive tickets?
How many shows can I go to in the same day?
Can I get a list of shows and events before I join?
I can't remember my password?
How do I log in?
Why can't my membership be in more than one name?
How do I make a reservation?
Am I guaranteed tickets to an available show?
When will I be able to see past and present shows?
Do I have to attend a show I select?
What is your No-Show Policy?
How many times can I go to a show?
Why don't I see any shows/events listed as available on the site?
When does my account expire?
I still have questions and can't find the answer.
Refunds and Cancellations